Writing & content · Early access
Turn rough notes into a draft worth editing.
Explain a change to customers, shape a proposal, or brief your team. Bring your notes and sources to AI Chat and work toward a draft you’d actually send.
Get Help.ai updates- Start from your own material
- Revise in conversation
- Skills for recurring formats
Good writing starts with the reader.
A customer email, a project brief, and a help article each ask something different of the reader. Tell AI Chat who’s reading, what they need, and the facts behind it. Then work the draft section by section, and check it before it goes out.
Get the structure down
Turn rough notes into an outline or first draft. Ask what’s missing, what repeats, and which point the reader needs first.
Revise with intent
Cut an intro, explain a term, compare two approaches, or shift the tone for a new audience. Keep every request tied to the actual text.
Stay consistent on repeat work
Pull product facts and terminology from the Library, and reuse Skills for structure and writing rules. Check the result against those sources.
From rough brief to reviewed draft.
Bring the reader and the facts
Say who will read it and what they need to know or do. Add the brief, your notes, and any source the draft must follow.
Draft, question, revise
Pick an outline, work one section at a time, and ask for focused changes. Compare alternatives instead of settling for a first version that doesn’t fit.
Check it before it ships
Verify names, figures, claims, links, and tone. Make the final edits, then publish or send it the way you normally would.
Writing for the work in front of you.
Start with the reader and what they need: an answer, a decision, an explanation, or a clear next step.
Customer emails and explanations
Draft a reply from the customer’s question and the facts you can confirm. Explain the decision, set expectations, and make the next step obvious.
Project briefs and proposals
Organize goals, requirements, constraints, and open questions. Give clients a proposal they can follow and collaborators a clear record of what’s agreed.
Product pages and help articles
Explain what a feature does, who it’s for, and how to use it. Work from real product information and check every promise before it goes live.
Internal updates and working docs
Turn your notes into a summary, a decision record, or a handover for the next person. Keep owners and open questions explicit.
Better context. Better revisions.
AI Chat handles the conversation around the draft. Attachments, Library, and Skills give it the material and rules to work from.
- Files for this task
- Attach the brief or reference material to a message. Ask about one section, compare passages, or build an outline from it.
- Library knowledge you reuse
- Keep documents, website content, text snippets, and Q&A in the Library. Select the ready items you need when the same facts come up again.
- Skills for familiar formats
- Save workspace instructions for a type of draft: its structure, its terminology, and the checks it needs before anyone shares it.
- Dictation for rough notes
- In browsers that support dictation, speak your notes into the prompt. Review the transcribed text, send it, then shape the draft in conversation.
Questions about Writing & content
Which Help.ai product should I use for writing?
AI Chat. It’s built for drafting, revising, and discussing written work. Use AI Agents when the same kind of help repeats with a defined purpose, instructions, knowledge, and selected tools.
Can it write in my voice or our team’s style?
Yes, once you show it how. Provide examples, terminology, audience notes, and writing rules, and save them as Library items or Skills to reuse. Then review the draft for the details that make the voice yours.
Does it publish or send the finished text automatically?
No. Drafting in AI Chat doesn’t publish a page or send a customer message. Any action in another service needs a configured connection, an available tool, and permission for that action.
Will a fluent draft always be factually correct?
No. Check figures, product promises, quotes, and links against your sources. Ask the chat to flag uncertain points, then verify them before publishing.
Can I use a different model for a difficult draft?
Yes, from the models your workspace enables. AI Chat offers reasoning options where the selected model supports them. Available models and tools depend on your workspace configuration.
Bring the brief. Leave with a better draft.
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